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Arthur Castillo's Experience:
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Operations Manager ( Portfolio Administration) at Power Funding LTD
2014 - Present | Houston, Texas -
National Sale Representataive at MoneyGram
July 2015 - August 2016 | United StatesAccountable for selling electronic payment solutions. Focused on large verticals - Lending, government, mortgage, auto, healthcare, FI’s & other entities. Services offered are walk-in bill pay, cash disbursements & online payments.
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National Sales Representative at MoneyGram International
July 2015 - August 2016 | NationalAccountable for selling electronic payment solutions. Focused on large verticals - Lending, government, mortgage, auto, healthcare, FI’s & other entities. Services offered are walk-in bill pay, cash disbursements & online payments.
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Operations Manager (Portfolio Administration) at Power Funding LTD
April 2014 - February 2015 | HoustonPower Funding's Mission: Meet the credit needs of small and medium sized businesses. We can unleash The Power to Grow Your Business. We offer high advances, same-day funding, free credit research, no start up fees, fuel advances and invoice factoring. • Answerable for the management of a team of Asset Based Lending Account Executives. • Charged with managing clients and mitigating portfolio risk through monitoring aging, concentrations, credit issues and potential fraud. • Successfully approved Asset Based Lending advances over 6 months by ensuring strict collateral standards and employing monitoring procedures as prescribed by bank guidelines.
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Wholesale Business Development Manager at PreCash
July 2012 - February 2013Accountable for selling PreCash's payment services to businesses nationally. o Prospect, qualify, negotiate and close agreements with partners, distributors and agents. o Lead sales effort to drive incremental locations and transaction growth. o Develop market strategies for assigned business segments in the retail channel. o Manage IT integration on the business side.
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Wholesale Business Development Manager at PreCash
July 2012 - February 2013Accountable for selling PreCash's payment services to businesses nationally.
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District Manager in Houston at H & R Block
December 2010 - May 2012Responsible for management, leadership and P&L oversight for a geographic district encompassing 16 H&R Block retail tax offices and over 160 team members. o Developed market and led 16 store managers through 2012 tax season resulting in a 101% attainment of tax preparation target. o Motivated and inspired tax professionals resulting in District being ranked #2 in prior client retention. o Developed 2 brand new offices by flawlessly executing grand openings and local marketing events resulting in 199% and 90% attainment over tax preparation target. o Responsible for $3.4M in district revenue and succeeded in increasing earnings by 2% over PY.
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District Manager in Houston at H & R Block
December 2010 - May 2012Responsible for management, leadership and P&L oversight for a geographic district encompassing 16 H&R Block retail tax offices and over 200 team members.
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Senior Regional Director in Northern California - Sales/Account Management at Western Union
August 2004 - March 2009Directed sales of Money Transfer, Money Order and Bill Pay services, spearheaded market development and answerable for regional performance. Ensured world class relationships with small, medium and large sized businesses and responsible for contract renewals. o Rebuilt, led and inspired a team of 15 sales professionals resulting in the acquisition of over 700 small, medium and large sized businesses. o Increased revenues by $10,000,000 in 5 years by flawlessly executing company sales and marketing programs. o Retained $20,000,000 in revenue by solidifying client relationships and assisting team with contract renewals. o Expanded Asia Pacific business by 22% outperforming 5 Regional Directors and winning a business development contest resulting in a trip to China. o Increased transaction volume by 15% to emerging markets including Latin America, China, Vietnam, India, and the Philippines by hiring and motivating a diverse team. o Promoted to Senior Regional Director after increasing annual revenues to $70,000,000 and achieving a Top 10 market status.
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Senior Regional Director in Northern California - Sales/Account Management at Western Union
August 2004 - March 2009Directed sales of Money Transfer, Money Order and Bill Pay services, spearheaded market development and answerable for regional performance. Ensured world class relationships with small, medium and large sized businesses and responsible for contract renewals. o Rebuilt, led and inspired a team of 15 sales professionals resulting in the acquisition of over 700 small, medium and large sized businesses. o Increased revenues by $5,000,000 in 5 years by flawlessly executing company sales and marketing programs. o Retained $20,000,000 in revenue by solidifying client relationships and assisting team with contract renewals.
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Key Account Manager in Northern California - Sales/Account Management at Western Union (First Data Company)
January 1999 - July 2004Responsible for key accounts, developing business plans, managing existing accounts, acquiring new accounts and creating long term relationships. o Increased same store sales by effectively managing $75,000K in local marketing budget. o Achieved 30% growth in revenue from $20M to $26M from accounts including California Check Cashing, Money Mart, Kroger's, Ralph's, Safeway, Rite Aid, and Kmart. o Retained $5M in revenues by renewing and negotiating key contracts. o Increased international volume in key accounts by 30% by recommending and implementing a standardized merchandising campaign. o Skillfully secured a 27% increase in volume for under-performing account by penetrating previously unexplored levels within the organization. o Increased transaction volume by 10% by developing and implementing local marketing campaigns and promotions at designated accounts. o CEO of a major client said "I had the pleasure of working with Arthur for many years. I found him to be honest, hard working and responsive".
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Key Account Manager in Northern California - Sales/Account Management at Western Union (First Data Company)
January 1999 - July 2004Responsible for key accounts, developing business plans, managing existing accounts, acquiring new accounts and creating long term relationships. o Increased same store sales by effectively managing $75,000K in local marketing budget. o Achieved 30% growth in revenue from $20M to $26M from accounts including California Check Cashing, Money Mart, Kroger's, Ralph's, Safeway, Rite Aid, and Kmart. o Retained $5M in revenues by renewing and negotiating key contracts.
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Territory Manager in Houston - Sales/Account Management at Western Union (First Data Company)
January 1995 - December 1998Managed 250 small businesses offering Western Union products and services and oversaw the entire sales process for new accounts. Accountable for making certain same store sales increased. o Sold in over 100 small and medium sized businesses by developing prospect list and conducting cold calls resulting in a robust pipeline of sales and referrals. o Met consistently 100% of volume quotas by conducting regular sales calls to over 250 outlets. o Increased sales revenues by 50% by educating clients through training and distribution of product information. o Implemented local marketing campaigns for accounts in Latino markets doubling Mexican volume. o Coordinated events and promotions within the Latino community increasing Western Union's brand awareness.
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Territory Manager in Houston - Sales/Account Management at Western Union (First Data Company)
January 1995 - December 1998Managed 250 small businesses offering Western Union products and services and oversaw the entire sales process for new accounts. Accountable for making certain same store sales increased. o Sold in over 100 small and medium sized businesses by developing prospect list and conducting cold calls resulting in a robust pipeline of sales and referrals.
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Junior Accountant at M.G. Worrell and Assoc.
January 1993 - 1995o General bookkeeping and monthly financial statements preparing for small companies. o Review and interpret client's credit reports. o Maintain factored receivables. o Balance and reconcile consumer loans.
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Junior Accountant at M.G. Worrell and Assoc.
January 1993 - 1995o General bookkeeping and monthly financial statements preparing for small companies. o Review and interpret client's credit reports. o Maintain factored receivables. o Balance and reconcile consumer loans.
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Customer Service Representative at Thomas Cook North America
1992 - 1992Foreign currencies retail service. Buy and Sell money from all over the world.
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Operations Manager at Power Funding Ltd.
April 2014Power Funding's Mission: Meet the credit needs of small and medium sized businesses. We can unleash The Power to Grow Your Business. We offer high advances, same-day funding, free credit research, no start up fees, fuel advances and invoice factoring. o Answerable for the management of a team of Account Executives. o Charged with managing clients and mitigating portfolio risk through monitoring aging, concentrations, credit issues and potential fraud. o Successfully approved advances over 9 months by ensuring strict collateral standards and employing monitoring procedures as prescribed by bank guidelines.